One system for product discovery

A structured workflow for product discovery — from the first question to the final recommendation.

TraceFox
Why are trial users dropping off after onboarding?
8 user interviewsproduct analyticssupport tickets
Why are trial users dropping off after onboarding? Use our interview transcripts, analytics data, and recent support tickets to find patterns.
Likely assumptions
  • ·Onboarding is too long or complex for trial users.
  • ·Users don’t reach the “aha moment” before the trial expires.
  • ·Pricing page creates friction immediately after setup.
Existing evidence
  • ·Funnel: 54% complete onboarding, only 21% return on day 2.
  • ·Interviews: 5 of 8 mentioned confusion about what to do after setup.
  • ·Support: top ticket category is “what’s next after onboarding.”
What needs validation
  • ·Is the drop-off caused by unclear next steps or perceived low value?
  • ·Do users who reach the core feature retain at a higher rate?
Suggested next steps
  • ·Run a 5-user test focused on the first post-onboarding session.
  • ·Analyze day-2 return rate segmented by features used on day 1.
  • ·Review support tickets for mentions of “trial” or “next step.”
Open discovery summaryView artefactsGenerate PM brief

How TraceFox works

Step 1

Start with the decision you need to make

Every workflow starts with a product question — not a blank prompt. Frame the uncertainty, attach context, and TraceFox structures the path forward.

TraceFox
New request
Your question
Why are trial users not completing onboarding?
Conversion
Onboarding
Trial users
Attach context
Submit
Step 2

Structure the investigation, don't just prompt

TraceFox breaks the question into what is known, what is assumed, and what needs validation — then builds a research plan to close the gaps.

TraceFox
Investigation breakdown
Assumptions3 identified
Existing evidence5 sources linked
Validation gaps2 open questions
Research plan
Review prior feedbackComplete
Analyze funnel dataIn progress
Interview churned usersQueued
Step 3

Turn scattered inputs into structured insight

As evidence accumulates, TraceFox synthesizes across sources — extracting themes, flagging conflicts, and scoring confidence.

TraceFox
Synthesis
Setup complexityHigh
4 sources
Unclear value framingMedium
3 sources
Missing guided pathHigh
5 sources
1 conflict detected between interview data and survey responses
Step 4

Produce outputs the team can use

TraceFox generates decision-ready artifacts — traceable, exportable documents your team can take straight into planning and prioritization.

TraceFox
Artifacts generated
Insight summary
Key findings from onboarding analysis
8 sources
Recommendation memo
Prioritized next steps for the team
5 sources
Known/unknown map
What's validated vs. what needs more evidence
6 sources
Risk assessment
3 high-severity risks identified
4 sources
Research brief
Shareable summary for stakeholders
8 sources

Not a collection of features. A single system.

Requests generate evidence. Evidence feeds synthesis. Synthesis produces artifacts. And every artifact feeds back into your next investigation.

Request
Evidence
Synthesis
Artifacts
Project Knowledge
Next request

Context that compounds

Every finding, source, and artifact is stored and classified. When a new question arrives, TraceFox draws on everything the team has already learned — so discovery gets sharper the more you use it.

TraceFox
Past requests
Why are trial users dropping off?Active
Test first-time setup flowCompleted
Compare onboarding vs help-centerCompleted
Summarize interview insightsDraft
Create PM brief for activationDraft
12
Findings
8
Artifacts
23
Sources

See it in practice

Real questions. Structured evidence. Clear decisions.